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General questions about

About our company and team

Emove Real Estate School is a board approved, licensed, and bonded real estate school. Our license #: 1291. Our instructors and partners have over 30 years combined experience in both teaching and practicing real estate. We are also listed on the real estate board's websites:

Preclass information

Emove Real Estate School maintains a record of all classes attended by our students. As long as your 6 month access period has not expired, you are able to access your account and see your credit. Course data are stored on Emove Real Estate School's secure servers. You will have access to class material for up to 6 months starting from the day your payment was made. Students found to have engage in misrepresentation of their identity will be promptly reported to the Massachusetts Real Estate board. Only students attending our lectures are allowed to receive a certificate for the course. Emove Real Estate School offers refunds to students minus 10% processing fee 7 days after payment and prior to the first class. All technical support questions should be directed to us via our contact us page: Alternatively, you can call us at: 617-942-0914. For course related questions, our instructors are available to answer any questions via . We will make an effort to respond to questions within a reasonable time period on regular business hours (Monday thru Friday).

Getting started

After creating an account and paying, check your email for instructions as to how to gain access to our live streaming lectures. Each topic/module we offer is 5 hours long. You are required to complete 8 modules in order to receive a certificate for the class. To make it easy, our modules are offered through out the week.

How secure is my payment information?

Security is very important to us. We do not store any credit card information on our server. Payment information is handled through Paypal. Paypal is a world renowned secure payment platform with over 50 million users worldwide.

How come I can't fast forward?

Our platform was designed according to the guidelines set-forth by the Massachusetts Real Estate Board. The board prohibits video based online classes. All online classes have to be interactive and an instructor has to be present.

What does the color code for the videos mean?

Green means that you have finished watching that particular video. Yellow means that you have previously watched but you have not completed that video. Pink means that the video has not been watched. When all buttons are green simply means that you have completed the lecture.

What is your return policy?

Our service is 100% money back guaranteed. If you are not satisfied, please contact us for a refund within 7 days of payment.

When do I receive my certificate?

As soon as you complete 8 modules we will email you your certificate.

Would I be able to contact an instructor with questions?

Yes, if you have questions about the material, you may email the instructor (


Technical Questions

I forgot my username and password. What do I do?

No worries. Our platform allows you to reset your password. Just go to:
Enter your email and our platform will email you a password reset link.

My webpage became non-responsive while in the middle of a video, how can it be fixed?

It could have happened because your computer was using a lot of resources because of multiple applications running at the same time. If you notice a lag in your computer's response time, you should close some applications. To fix a frozen/unresponsive browser, just terminate the browse by closing it (X out!).

How do I access the courses material?

Just go to with your username and password. Our platform remembers the video you last watched and you can continue from there. You do not have to worry about it not remembering which video you last watched. Our platform saves everything automatically.

Which browsers allow me to play your videos and access the course?

We highly recommend using the most recent chrome web browser. Our platform also supports numerous other major browsers such as Microsoft Edge, Internet Explorer 8 and up, Safari, Firefox, Android, Iphone, Ipad, Galaxy tablets, and more.